Capturing & Refining Experience

Best

Practices

IMPROVE QUALITY

REDUCE COSTS

When teams are doing the same task in parallel, in widely dispersed locations, each location accumulates it's own set of best practices and work arounds.  One location may see a solvable problem sooner, but, once seen, the problem might be solved faster at another location.  Adopting new best practices typically requires buy-in and coordination across functional areas.  So, it’s best to engage all functional areas and hierarchies.  But how?  

Our low-cost low-disruption methods make possible this “Best” method to leverage the brains of your best people.

Generational Knowledge Capture & Transfer

CATCH YOUR BEST PRACTICES BEFORE THEY’RE GONE

How many decades does it take to build a "best performer"?  What are they doing differently?  Are they conscious of their body of knowledge?  Is it written down?  Are your new arrivals even in a position to watch and learn?   How much time do you have before these values evaporate with a wave of retired employees?

We help your master practitioners identify, organize, and pass on this invisible, but hard-earned asset.

User

Groups

GET FULL VALUE SOONER FROM THE NEW THING

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Vision collides with reality when subject matter experts – The Users -- are asked to make The New Process or The New Tool work.  Users are the first to see performance gaps. Users devise the first workarounds (because they’re alone, on deadline….) Users are first to know how to prioritize the feature list for the next rev of the "New Thing".  It's the users who find off-label applications the inventor and product developers did not foresee.   

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We bring more users and suppliers together, at higher frequency and lower cost.

Ecosystem Optimization

COLLABORATE

SOONER

Business ecosystems encounter a continual flow of challenges that require coordinated analysis and response from all players: suppliers, dealers, customers, regulators, etc.  Often, when the new urgent issue emerges, the industry resources best positioned to respond are already fully committed. Too often, the choice is to staff up, or delay.  

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We offer a fast path, with broad engagement.